When you give to CONTACT Altoona, every dollar makes a difference. Your donation keeps our phone lines open every day for hundreds of people and allows us to be “An ear for every voice in need.”

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CONTACT Altoona is the PA 2-1-1 Central Region Service Provider

Listening Services

CONTACT Altoona is a telephone helpline who responds to the needs of callers by active, reflective listening and offers referrals.

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Reassurance Program

CONTACT volunteers maintain confidentiality, anonymity and a non-judgmental attitude in dealing with callers.

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Need Help? Call 2-1-1

Pennsylvania 2-1-1 is a free, confidential, non-emergency service that provides health and human service information.

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CONTACT Altoona’s vision of service is to provide: “An ear for every voice in need.”

It is our philosophy that most people have within themselves the resources to solve their own problems. By listening in a reflective way, we help people to sort out their concerns and make decisions about their own lives.

We believe that each person has the right to make decisions affecting the direction and quality of his/her life, and has the right to live according to those decisions. Our intent is to relate to each other and to our callers in ways which give honor to individual choices and maintains integrity.

Our task is to be centered enough within ourselves so that we are able to enter the world of our callers, and fully experience their feelings and personal meanings to such an extent that we let go of our need to evaluate or change them.

CONTACT volunteers maintain confidentiality, anonymity and a non-judgmental attitude in dealing with callers.



Dial 2-1-1 or 855-459-3423.


Click here to search for resources in the community or to update/include your agency's information.


Click here to send us an email.


Click here to read our Pennsylvania 2-1-1 database inclusion and exclusion criteria.

2-1-1 is not intended for emergency use.
If you have an emergency, call 9-1-1.

Stay Social with CONTACT Altoona

Contact Altoona shared United Way of Blair County's post.

Special thanks to the United Way of Blair County and the wonderful volunteers from Penn State in sharing their time and service at CONTACT Altoona today.....

Thank you to our 70 volunteers at various host sites throughout Blair County today for our 2nd Annual Dr. Martin Luther King, Jr. Day of Service. Volunteers are helping with indoor projects, such as cleaning, organizing, and painting. Host sites include: - WeCARE Therapy Services - Tyrone Area Food Bank - Central PA Humane Society - St. Vincent de Paul Thrift Store - Day One of Greater Altoona - Central Blair Recreation - Contact Altoona - St. Leonard's Home - Hollidaysburg Area Public Library - Quaint Corner Children's Museum Thank you everyone for your hard work and for choosing to Live United!

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Latest News from CONTACT Altoona

"Talking with Terri"

It is so hard to believe that the holiday season is upon us……

It seems like it was not too long ago, that the year 2016 was just beginning, and we were experiencing the start of the new year. However, before we had known it, the holiday season had arrived…….and we now find ourselves busy making our shopping lists (and checking them twice), ...
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